Introduction
Thank you for choosing ShopFreddy for your digital product needs. This Purchase Policy outlines the terms and conditions for purchasing digital products from our online store. By making a purchase, you agree to be bound by this policy.
Digital Products
Our digital products include, but are not limited to, Photoshop Documents, Vector image files, digital downloads, and other electronic goods. All digital products are delivered electronically and do not involve physical shipment.
Payment
Accepted Payment Methods
We accept the following payment methods:
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Credit/Debit Cards via Stripe (Visa, MasterCard, etc.)
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Paypal
Payment Security
All transactions are processed through secure payment gateways to ensure the safety of your financial information.
Order Confirmation
After placing an order, you will receive an order confirmation email. This email will contain details about the products purchased and a link to download or access your digital products.
Delivery
Digital products are typically available for download or access immediately after purchase. In some cases, there may be a slight delay due to processing times or technical issues. If you do not receive your digital product within 24 hours, please contact our customer support team.
License and Usage
When you purchase a digital product from us, you are granted a non-exclusive, non-transferable license to use the product for personal or business purposes. You may not resell, redistribute, or share the digital product without explicit permission from ShopFreddy or Aectiv AB.
Refunds and Returns
Eligibility
Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges for digital products once the order has been processed and the product has been accessed or downloaded.
Exceptions
Refunds may be granted under exceptional circumstances, such as:
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The digital product is defective or not as described.
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Technical issues prevent you from accessing or using the product, and we are unable to resolve the issue within a reasonable timeframe.
To request a refund, please contact our customer support team with your order details and a description of the issue.
Technical Support
We provide technical support for all digital products purchased from our store. If you encounter any issues with your digital product, please contact our customer support team for assistance.
Changes to This Policy
We reserve the right to modify this Purchase Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of any updates.
Contact Us
If you have any questions or concerns about this Policy, please contact us at:
ShopFreddy.com
Aectiv AB
559486-9595
info@aectiv.se
Luleå, Sweden
Effective Date: 30/06/24